Volunteer Training

All volunteers receive training to ensure they feel comfortable with their tasks. Training programs vary in length and generally cover the following areas:

  • Philosophy of hospice care.
  • A comprehensive overview of services offered by the hospice.
  • Physical, emotional, social and spiritual issues that people can encounter at the end of life.
  • Individual needs, including emotional support, emergency procedures, universal precautions and procedures to follow after the hospice patient dies.
  • An overview of chronic and life-limiting illnesses.
  • Effective communication skills when speaking with the patient and family members.
  • Information about interpersonal family issues and relationships.
  • Boundaries for the hospice volunteer and the patient and family.
  • Basic information about grief and loss.